Installation and Troubleshooting
Discover what the Installation & Troubleshooting feature provided with the Virtual Private Servers and the dedicated servers entails.
One of the common reasons to get a server of your own is the fact you will have comprehensive control over the software environment and you could install anything you'd like. This will permit you to run applications which require specific software to be present on the hosting server, which is not possible with a shared Internet hosting server where you could install software just inside the account, but not on a root level. If you aren't very experienced with this type of matters, nonetheless, you might encounter complications due to the fact that managing a hosting server of your own is different from managing a regular shared website hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our admins will be able to take care of various tasks that should be carried out or can resolve many issues that you may encounter.
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Installation and Troubleshooting in VPS Web Hosting
The upgrade is available with all
virtual private server solutions that we offer and you can add it either during the signup or at any time later using your billing Control Panel. It features an hour of custom work on your hosting server, so our admins could assist you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed if it doesn't work correctly, so you will not need to waste time to determine what's wrong since they can aid you in a very quick and qualified way. Since this is a one-time upgrade, you'll be able to get it just if you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful when you cannot do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a specific task.
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Installation and Troubleshooting in Dedicated Servers Hosting
You could add the upgrade to any of the
Linux dedicated servers hosting packages we offer at any time that you need it. In the event that you need any custom work from our administrators as soon as your server is set up, you could order the upgrade during the server signup process, or when you need something to be done later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our admins on your machine, so in case you face any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our experts will be able to help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in the event that you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it comes with.