Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour resolution warranty with all our Linux hosting packages packages, meaning each support question you email is going to be answered to within one hour max. Our support team members are taught to quickly take care of any case and to ensure that you get reasonable advice on any issue that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time needed. Our staff of technicians will undoubtedly be on the web for you 24x7x365 to react to all your doubts and to handle any matter you might have. You are able to open a customer assistance ticket from the Web Control Panel or drop an email message any moment. In addition, on working days, you’ll be able to give us a call or work with the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need assistance while working on your online projects within the Control Panel, it is possible to always just click the Help control key and track down your question in the set of articles or blog posts that will come up. We have also turned almost all the content articles into video clips. The list of video lessons will show up if you choose the Videos button present in the top right angle.