A live chat is a real-time method of communication between a web hosting company's support team and its clients. It is an efficient method to get some information about the web hosting services or have some problem resolved since you're talking to a live representative. The advantages of using a real-time chat service rather than calling or opening a trouble ticket are the smaller chance of errors at the time you exchange information such as usernames or domain names, the more rapid response time because the communication is live plus the fact that you do not have to stay on the chat all the time - you're able to do something else entirely while the agent investigates the issue involved. Furthermore, you'll be able to be a part of a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone costs that you'll have to pay in case you're calling to another country.
Live Chat Support in Hosting
As part of the support services that we offer for all of our Linux hosting packages, you'll find live chat support that is online every single day, even on holidays. You can get in touch with us regardless if you already own an account or not, because we can help you with almost anything, ranging from giving you common info on our services if you aren't our customer yet and you are thinking about purchasing one of the plans, to helping you with creating an email account in an email client. A part of the issues are more complicated and time-consuming, so you'll have to take advantage of the ticketing system that is integrated in the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we provide with all of our Linux semi-dedicated hosting packages, you'll be able to find the answers for any questions you have or have numerous troubles resolved rapidly. The chat service is available every day, which means that you are able to speak with an agent even on weekends and holidays. If you are unsure which package is better for your websites or if our revolutionary cloud hosting platform matches some system requirements, you may come on our live chat before you purchase anything. If you're a current customer, you will be able to receive more details about account settings, billing issues as well as a number of common tech troubles you may encounter, let's say in case you cannot install an email account in a client on your computer system. Our live chat will save you a considerable amount of time no matter where you are or when you get in touch with us.