1 hour ticket response
Prompt support is our principal responsibility and that is the reason why we have a team of accomplished customer support engineers who will be happy to offer a rapid reply to any question that you might possibly have. Simply post your customer support ticket from your Web Control Panel and we’ll get back to you within 1 hour at the latest. In fact, we strive hard and aim for a twenty–minute trouble ticket response time.
A First–Rate Customer Service
We have a team of web hosting support experts who will be happy to respond to all your questions whenever you require help. The vast majority of our help desk staff representatives have several years of experience in the Linux hosting packages arena, which means that you can constantly rely on fast and exhaustive answers to your concerns.
An Easy–to–Navigate Help Center Section
In the Web Control Panel you’ll find an easy–to–browse Help section where you can get quick tips on how to use our web hosting services. You can find the answers to your inquiries in the F.A.Q. repository, find more hints in the web hosting account management articles or watch the step–by–step video tutorials.
