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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will open. It includes elaborate information about all the actions that you can perform on the page in question. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of how-to videos illustrating how to use our web hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, have a glimpse at our comprehensive FAQ database, which includes questions asked by actual persons and provides practical solutions. We frequently update our FAQ section with new Q&A's in an attempt to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can contact our fantastic team of support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you send will be responded to in less than one hour (the average response time is just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com